Terms & Conditions

This website is provided for informational purposes relating to our materials testing services. You agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

You must not attempt to gain unauthorised access to any part of the site, its servers, or any systems connected to it. We reserve the right to withdraw or amend any part of the site without notice.

A testing engagement with QML is formed when:

• A written or verbal order is placed and acknowledged by QML, or
• A sample is physically submitted to the laboratory with a completed test request

All testing is performed in accordance with the applicable IS, ASTM, EN, ISO, or other standard as agreed at the time of order. Any deviation from the standard method will be agreed in writing before testing begins.

• Test reports are issued only in relation to the specific samples submitted for testing. Results are not to be construed as representative of any batch, lot, or production run unless explicitly stated.
• Reports must not be reproduced in part without our written permission. Full reproduction for quality records, client submissions, or regulatory compliance is permitted provided QML is identified as the source.
• Results apply solely to the samples tested. QML makes no representation regarding untested samples from the same source or order.
• QML is not responsible for decisions made by clients based on test results. Interpretation of results in the context of design, safety, or compliance is the responsibility of the client or their qualified engineer.

• Samples submitted to QML become the responsibility of the client to identify correctly. QML will not be liable for test results arising from misidentified or incorrectly labelled samples.
• Residual sample material will be retained for a minimum of 30 days after report issuance and then disposed of unless the client requests return or extended retention in writing.
• QML reserves the right to decline samples that are hazardous, improperly prepared, or insufficiently sized for the requested test.

Testing charges are as agreed at the time of order. Payment is due within the period stated on the invoice. QML reserves the right to withhold test reports until payment is received in full. Overdue accounts may be subject to interest at the applicable statutory rate.

To the fullest extent permitted by applicable law:

• QML's liability in connection with any testing service is limited to the fee paid for that service.
• QML shall not be liable for any indirect, consequential, or special loss arising from reliance on test results, including but not limited to production losses, recall costs, or third-party claims.
• Nothing in these terms limits our liability for fraud or for death or personal injury caused by our negligence.

All content on this website — including text, layout, graphics, and service descriptions — is the property of Quality Metallurgical Lab and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any website content without our prior written consent.

QML treats all client sample information, test data, and commercial arrangements as confidential. We will not disclose client information to third parties except as required by law or accreditation obligations, or with the client's written consent.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

We may revise these Terms & Conditions at any time by updating this page. Continued use of the website or our services after any revision constitutes acceptance of the updated terms.

For any questions regarding these Terms & Conditions, please contact us: